Purpose
To eliminate repetitive enquiries and reduce friction.
Vendor FAQs
Do you accept standard trade pricing?
No. We require pricing that supports a 30–35% gross margin from live market RRP.
Can you sell at a higher price than other retailers?
We price competitively within the market. Margin must come from wholesale pricing, not inflated retail pricing.
Do you price match competitors?
Where commercially viable, yes. Margin integrity must be maintained.
Do you accept drop-shipping suppliers?
Yes, provided pricing, service levels, and fulfilment standards are met.
Do you offer installation services?
For applicable products, yes. Installation support does not replace margin requirements.
What happens if market prices drop?
We review pricing periodically and may request adjustments to maintain viability.
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