Warranty

Subject to the terms and conditions specified below, 4X4 OFFROAD (“Company”) agrees to, at its option, repair, replace or provide credit to the original purchaser (“Purchaser”) of the product this warranty is attached to (“Product” and/or “Service”) for the period of time or kilometres (whichever occurs first) from the date of purchase, as set out in the ‘Product Warranty Table’ below against defects in materials or workmanship resulting in the Product not performing in accordance with its specifications (“Warranty”). The Company will determine whether or not the Product is performing in accordance with its specifications.

Warranty Terms & Conditions

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Our guarantee below is provided in addition to your rights under the Australian Consumer Law. The guarantee period applicable to the product may be determined by the Supplier: –

Installation

Product/Service	Guarantee Period
4X4 OFFROAD – parts	1 year with an extended warranty option
4X4 OFFROAD – labor	1 year
Red Arc brake controller – parts & labor	2 years
4X4 Parts & Accessories	1-2 years or as stipulated by Supplier

Online Store

Product/Service	Guarantee Period
Lithium Batteries	3-5 Years or as stipulated by Supplier
RedArc Products	2 Years
Elecbrakes	2 years
All Other 4X4 Parts & Accessories	1-2 years or as stipulated by Supplier

The Warranty only operates if:

1. Proof of purchase of the Product/Service is provided, to the satisfaction of the Company.
2. The Claim Form is provided when any claim against the Product is made.
3. The Product / Work has not been removed, altered or in any manner tampered with from the vehicle in which the Product was originally installed or service of work was carried out.
4. This Warranty cannot be amended, altered or extended in any manner whatsoever without the prior written consent and approval of the Board of the Company.
5. The Purchaser must, at his/her own expense, forward any allegedly faulty or defective Product to the Company.
6.  In the event that the Company decides to repair or replace a Product, the Company agrees to pay the costs associated with the ordinary delivery of the replacement or repaired Product to the Purchaser.  Should the Purchaser require any other form of delivery of the replacement or repaired Product, the Purchaser must pay any difference between the cost of the Company’s method of ordinary delivery and the Purchaser’s required method of delivery.
7. Should the Product or part of the Product be replaced or repaired during the period of this Warranty, the Warranty Period for the replaced or repaired product shall be for the period remaining from when the original Product was purchased by the Purchaser.
8. The Company acknowledges that under applicable State, Territory and Commonwealth Law including but not limited to the Trade Practices Act 1974 (Cth), certain conditions and warranties may be implied in this warranty and any such rights or remedies conferred upon the Purchaser in relation to the products cannot be altered by this warranty or any agreement (“Non-Excludable Rights”).  Any rights conferred upon the purchaser by this warranty are in addition to and do not detract from these Non-Excludable Rights.

We will repair or exchange (where possible) the product or service if it becomes defective within the guarantee period set out above. We will bear the reasonable costs incurred in claiming the guarantee. 4X4 OFFROAD will determine whether or not the Product is performing in accordance with its specifications.